Internally, DTS has been using OTRS to manage the support requests that come from our customers. During that time, we have become quite familiar and impressed with this powerful tool.

OTRS can run on either Linux, FreeBSD or even, as a last resort, Windows.

DTS can setup, configure, train users and administer OTRS for you. We can offer as much help as you need.

DTS and OTRS can help you get a handle on your trouble ticketing problems.